Social Networking

Your business is being talked about on the internet, regardless of whether you are aware of it or not.  People may be saying lovely things about your products and services or on the other hand they may be using social media to say they don’t like you and persuade others to avoid using your company.

Are you aware of what people are saying about you?

Most people will have heard of Twitter, Facebook, Tripadvisor and YouTube, some of the most popular social media sites.  There are thousands of other sites, where people will be posting photos, videos and comments, and many discussion boards where one comment can begin a whole debate about your product or service.  It’s important to identify which social media your customers are using.

Twitter, loved by those who use it and a different world to those who don't Facebook , with more than 750 million active users, this isn't a site to ignore  Trip Advisor, a hugely influencial website for the tourism industry, which is either loved or hated YouTube, video file sharing and one of the biggest search engines other than Google, who now own YouTube

Some of the information posted by people on these social media sites is being read by thousands of people and it’s vital that you know what is being said and reply to both negative and positive comments.  Below is an example of a positive comment on Tripadvisor, which will do wonders for that particular business.  Have a search for your favourite hotel or restaurant and see the comments being left.

“A Well located, Good Value Hostel
Two friends and I stayed at Deepdale Backpackers for a long weekend so that we could visit the area and do some walking along the north coast.  We stayed in a triple room in the backpackers and were very happy with the accommodation for the price that was being charged. The kitchen was very clean and well equipped, and it was nice to have the seperate lounge and the outside seating area.  We found the staff to be polite and helpful, and it was nice to have a guided tour of the facilities on arrival.  Stayed July 2011, traveled with friends”

- Dazo459 on Tripadvisor in July 2011

We’ll help you manage your social media presence, help you claim the listings that claim to be your company and generally clean up your online image.

Don’t panic, social media is mostly quite easy to use, one of the many reasons it’s so popular, so you don’t have to be an IT expert to use it.  We’ll help you step by step.

 

Examples of videos on YouTube


This video was filmed and produced by Brian Morris Productions. Over 11,000 people have viewed the video both on the Deepdale Backpackers & Camping website and directly on YouTube.


Clippesby won a national award, Caravan Holiday Park of the Year. This video was produced for the awards ceremony and we placed it on YouTube and Clippesby’s website and the video has been 10,000 times


Jason put together this slideshow of the facilities at Deepdale, including the hostel, campsite, shops and local area. This is a slightly newer version with a royalty free soundtrack.